SkyRig Supplier Hosting Agreement

SkyRig Supplier Hosting Agreement

Last Updated: June 6, 2026

This SkyRig Supplier Hosting Agreement ("Agreement") sets out the terms on which SkyRig Cloud ("SkyRig," "we," "us," or "our") may make computing infrastructure provided by an individual or entity ("Supplier," "you," or "your") available through SkyRig's cloud computing platform.

This Agreement applies only if SkyRig has approved you to provide hosting capacity, servers, GPUs, storage, network connectivity, or related infrastructure for use by SkyRig customers.

1. Definitions

  • Customer or End User means an individual or entity that uses SkyRig to create, access, operate, or manage virtual machines, storage, or related cloud services.
  • Cloud Services means the compute, GPU, CPU, storage, network, virtualization, hosting, and related infrastructure made available by Supplier for provisioning through SkyRig.
  • Customer Data means data, files, software, content, credentials, configurations, logs, or other information that a Customer stores, uploads, transmits, processes, or runs on Cloud Services.
  • Customer Confidential Information means non-public Customer information disclosed to or accessible by Supplier through the Cloud Services, including Customer Data, account information, technical details, business information, and usage information.
  • SkyRig Confidential Information means non-public information disclosed by SkyRig to Supplier, including technical, business, security, financial, product, customer, operational, strategy, and platform information.
  • Platform means SkyRig's websites, control plane, APIs, billing systems, dashboards, monitoring systems, provisioning tools, software, documentation, and related services.
  • Supplier Equipment means the hardware, facilities, networking, software, and systems owned, leased, operated, or controlled by Supplier and used to provide Cloud Services.

2. SkyRig's Role and Obligations

SkyRig operates the Platform that allows Customers to provision and manage cloud-based virtual machines and related services. SkyRig may provide account management, billing, support, monitoring, VM lifecycle controls, and other customer-facing services.

SkyRig is a passive infrastructure access provider. SkyRig does not proactively monitor, screen, observe, or review the content, files, screen output, keystrokes, network traffic contents, or activities Customers conduct inside their virtual machines. SkyRig may record platform-level metadata, including account events, VM lifecycle actions, IP addresses associated with those actions, aggregate resource usage, billing information, and operational logs needed to run the Platform, bill correctly, investigate abuse of the Platform, and respond to valid legal process.

SkyRig may suspend or terminate Customer access where required by law, where credible abuse reports are received, where infrastructure-provider notifications require action, where a Customer violates SkyRig's Terms of Service or Acceptable Use Policy, or where SkyRig reasonably determines that action is needed to protect the Platform, other customers, Supplier, or third parties.

3. Supplier's Obligations

Supplier grants SkyRig a non-exclusive, worldwide, royalty-free license during the term of this Agreement to list, describe, advertise, provision, manage, monitor, meter, and make available Supplier's Cloud Services through the Platform.

Supplier is responsible for:

  • Providing complete and accurate information about the Cloud Services, including location, hardware specifications, capacity, performance characteristics, pricing, maintenance windows, network limits, and any material restrictions.
  • Operating the Cloud Services reliably, securely, and in accordance with this Agreement, SkyRig's technical requirements, and all applicable laws.
  • Maintaining appropriate physical, administrative, technical, and network security measures to protect Customer Data, Customer Confidential Information, SkyRig Confidential Information, and Supplier Equipment.
  • Preventing unauthorized access to Supplier Equipment, Customer Data, Customer Confidential Information, and systems connected to the Platform.
  • Promptly notifying SkyRig at support@skyrig.cloud of outages, security incidents, suspected unauthorized access, data loss, data corruption, law-enforcement contact, abuse complaints, or events that could affect Customers or the Platform.
  • Cooperating with SkyRig in investigating outages, abuse reports, security incidents, billing disputes, legal requests, and technical issues.
  • Maintaining all licenses, permits, power, cooling, network connectivity, insurance, and other resources required to provide the Cloud Services.
  • Not using Customer Data or SkyRig Confidential Information for any purpose other than providing the Cloud Services under this Agreement.

Supplier must not access, copy, inspect, disclose, image, modify, delete, or interfere with Customer Data or Customer virtual machines except with SkyRig's prior written authorization, where strictly necessary to provide emergency support or preserve security, or where required by valid legal process. Supplier must notify SkyRig before taking such action unless legally prohibited from doing so.

4. Security, Abuse, and Legal Process

Supplier acknowledges that SkyRig's Customers are responsible for activity conducted through their accounts and virtual machines. Supplier is not responsible for Customer activity solely because it occurs on Supplier Equipment, provided Supplier complies with this Agreement and does not contribute to, knowingly permit, conceal, or fail to report unlawful or abusive activity after becoming aware of it.

If Supplier receives an abuse complaint, infringement notice, subpoena, court order, law-enforcement request, regulator request, or other legal process relating to a Customer, Customer Data, the Platform, or the Cloud Services, Supplier must promptly notify SkyRig at support@skyrig.cloud unless legally prohibited. Supplier must not disclose Customer Data or SkyRig Confidential Information except as required by law and must cooperate with SkyRig to preserve relevant platform-level records, Customer Data, or system information where legally required.

Supplier may request that SkyRig suspend or remove a Customer workload if Supplier has credible evidence that the workload is illegal, abusive, harmful, or creates a material security, legal, or operational risk. SkyRig will evaluate the request under its Terms of Service, Acceptable Use Policy, legal obligations, and operational requirements.

5. Service Levels and Outages

Supplier must use commercially reasonable efforts to keep Cloud Services available and performant. Supplier must provide advance notice of planned maintenance whenever possible and must coordinate maintenance windows with SkyRig when active Customer workloads may be affected.

If Supplier-caused downtime, disconnection, data loss, or data corruption affects a Customer, SkyRig may issue service credits or other remediation to the affected Customer under SkyRig's customer-facing terms. SkyRig may offset corresponding amounts from Supplier's earned but unpaid balance when the issue is caused by Supplier's breach, negligence, misconduct, failure to maintain Supplier Equipment, or failure to meet agreed technical requirements.

Unless otherwise agreed in writing, SkyRig may apply the following supplier-side remedies:

  • Short interruptions: If Supplier Equipment experiences an unplanned reboot, network disconnection, or loss of monitoring connectivity for two continuous minutes or more but less than one hour due to Supplier's fault, SkyRig may deduct an amount equal to five hours of the affected server's then-current hourly Supplier earnings.
  • Extended downtime: If Supplier Equipment experiences unplanned downtime of one hour or more due to Supplier's fault, SkyRig may deduct an amount equal to five times the affected server's then-current hourly Supplier earnings multiplied by the number of affected downtime hours.
  • Data loss or corruption: If Supplier Equipment loses, corrupts, or makes unavailable Customer Data due to Supplier's fault, SkyRig may deduct up to the prior month's Supplier earnings from the affected server, depending on the severity and Customer impact.

Security controls that temporarily interrupt malicious inbound or outbound traffic will not be treated as downtime if the controls are reasonable, proportionate, and promptly reported to SkyRig when they affect Customer workloads.

6. Customer Data and Privacy

Customers retain ownership of their Customer Data. Supplier receives no ownership rights in Customer Data and must not sell, rent, disclose, mine, train on, or otherwise use Customer Data.

Supplier must handle personal information in accordance with applicable privacy and data-protection laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable. Supplier must implement appropriate safeguards for personal information and must assist SkyRig in investigating and responding to privacy requests, security incidents, and breach-notification obligations.

Supplier must not proactively monitor Customer activity inside virtual machines. Platform-level monitoring for uptime, resource usage, billing, operational health, and security of Supplier Equipment is permitted, provided it does not inspect Customer content except as authorized by this Agreement or required by law.

7. Intellectual Property

SkyRig retains all rights, title, and interest in the Platform, SkyRig branding, SkyRig software, SkyRig documentation, and any materials created by SkyRig. Supplier retains all rights, title, and interest in Supplier Equipment, Supplier data, and Supplier materials. Customers retain all rights, title, and interest in Customer Data.

Supplier grants SkyRig the rights necessary to use Supplier names, trademarks, logos, hardware descriptions, pricing information, performance information, and service descriptions for listing, marketing, provisioning, support, and operation of the Cloud Services through the Platform.

SkyRig may use feedback, suggestions, or recommendations provided by Supplier about the Platform without restriction, payment, or obligation.

Supplier represents and warrants that the Cloud Services, Supplier Equipment, and materials provided by Supplier do not infringe, misappropriate, or violate any third-party intellectual property rights.

8. Confidentiality

Each party must use the other party's Confidential Information only to perform this Agreement and must protect it with at least reasonable care. Neither party may disclose the other party's Confidential Information except to employees, contractors, professional advisers, service providers, or affiliates who need to know it and are bound by confidentiality obligations, or as required by law.

Supplier must protect Customer Confidential Information and Customer Data as confidential information and must not disclose it except as authorized by SkyRig, required to provide the Cloud Services, or required by law.

Confidentiality obligations do not apply to information that is publicly available without breach, already known without restriction, independently developed without use of Confidential Information, or lawfully received from a third party without confidentiality obligations.

9. Non-Circumvention and Non-Solicitation

Supplier acknowledges that SkyRig's compensation is tied to facilitating Customer access to Cloud Services. During the term of this Agreement and for 12 months after termination, Supplier must not knowingly contact, solicit, contract with, or provide substantially similar cloud services outside SkyRig to a Customer introduced to Supplier through SkyRig, unless SkyRig gives prior written consent or Supplier pays SkyRig a commission equal to 10% of the transaction volume from that Customer for the applicable services.

This restriction does not apply to Customers with whom Supplier had an active, documented commercial relationship before the Customer was introduced through SkyRig, provided Supplier can reasonably demonstrate that prior relationship.

During the term of this Agreement and for 12 months after termination, Supplier must not directly solicit for employment or contractor engagement any SkyRig employee or contractor with whom Supplier interacted through this Agreement. General recruitment efforts not specifically targeted at SkyRig personnel are permitted.

10. Warranties and Disclaimers

Each party represents and warrants that it has the power and authority to enter into and perform this Agreement.

Supplier represents and warrants that:

  • Supplier has the right to provide the Cloud Services and grant SkyRig the rights described in this Agreement.
  • Supplier will provide accurate information about the Cloud Services.
  • Supplier will comply with applicable laws, regulations, licenses, permits, and third-party service terms.
  • Supplier will not knowingly introduce malware, backdoors, unauthorized access mechanisms, or security vulnerabilities into the Cloud Services or Platform.

Except as expressly stated in this Agreement, all warranties, conditions, terms, undertakings, or obligations, whether express, implied, statutory, or otherwise, are excluded to the maximum extent permitted by law.

11. Indemnification

Supplier will indemnify, defend, and hold harmless SkyRig, its affiliates, officers, directors, employees, agents, partners, and Customers from and against claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising from or relating to:

  • Supplier's breach of this Agreement.
  • Supplier's negligence, willful misconduct, fraud, or violation of law.
  • Security incidents, unauthorized access, data loss, or data corruption caused by Supplier.
  • Supplier Equipment, Supplier facilities, Supplier network, or Supplier personnel.
  • Claims that the Cloud Services, Supplier Equipment, or Supplier materials infringe, misappropriate, or violate third-party rights.
  • Supplier's failure to respond appropriately to legal process, abuse reports, privacy obligations, or security incidents.

SkyRig may assume control of the defense of any matter subject to indemnification, and Supplier must cooperate with SkyRig's defense.

12. Limitation of Liability

To the maximum extent permitted by law, SkyRig and its officers, directors, employees, agents, affiliates, and partners will not be liable to Supplier for indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, lost revenue, lost data, loss of goodwill, or business interruption, regardless of the legal theory.

SkyRig's maximum total liability to Supplier for all claims arising out of or relating to this Agreement will not exceed the total payouts actually withdrawn by Supplier through SkyRig or its payment processor during the 90 days preceding the event giving rise to the claim.

Nothing in this Agreement limits liability that cannot be limited under applicable law.

13. Term and Termination

This Agreement begins when Supplier accepts it or begins providing Cloud Services through SkyRig and continues until terminated.

SkyRig may terminate this Agreement for convenience with seven days' notice. Supplier may terminate this Agreement for convenience if no Customer workloads are active on Supplier's Cloud Services.

If Customer workloads are active, Supplier must provide at least 30 days' written notice before terminating this Agreement, decommissioning servers, materially reducing capacity, disconnecting Cloud Services, or otherwise making Cloud Services unavailable, unless immediate action is required by law or to prevent imminent harm.

SkyRig may immediately suspend Supplier access, remove Cloud Services from the Platform, withhold unpaid amounts, or terminate this Agreement if Supplier:

  • Materially breaches this Agreement.
  • Causes or suffers a security incident, data breach, data loss, or data corruption.
  • Provides inaccurate or misleading service, payment, identity, or compliance information.
  • Fails to maintain required security, availability, or technical standards.
  • Violates applicable law or third-party rights.
  • Creates risk to SkyRig, Customers, the Platform, or third parties.

Upon termination, Supplier must cooperate with SkyRig to migrate or retrieve Customer Data. If termination is caused by Supplier breach, outage, data loss, security incident, or unplanned disconnection, SkyRig may require up to seven days of continued access to affected Cloud Services at no charge to migrate Customer Data or reduce Customer impact, unless prohibited by law.

Sections concerning payment obligations, confidentiality, customer data, intellectual property, non-circumvention, indemnification, limitation of liability, dispute resolution, and any provisions that by their nature should survive will survive termination.

14. Payment

Unless otherwise agreed in writing, Supplier may set approved per-resource pricing for Cloud Services. SkyRig will track Customer usage through the Platform and credit Supplier's account based on metered usage, applicable pricing, Customer payments received, service credits, offsets, refunds, chargebacks, taxes, processor fees, and SkyRig's platform fee.

SkyRig's platform fee is thirty-percent (30%) of Supplier earnings unless otherwise agreed in writing.

Supplier may withdraw eligible unpaid balances once Supplier's account balance exceeds $50 USD and all required payment, tax, identity, and compliance information has been provided. SkyRig may use Stripe Connect or another payment method supported by SkyRig.

Supplier is responsible for the accuracy and completeness of payment, bank account, tax, and identity information. SkyRig is not liable for delays, failed payments, losses, or additional fees caused by inaccurate or incomplete Supplier information.

SkyRig may withhold, offset, or reverse amounts for refunds, chargebacks, fraud, billing errors, Customer credits, taxes, processor fees, suspected violations, legal compliance, unresolved disputes, or amounts owed by Supplier to SkyRig.

Supplier is responsible for all taxes arising from amounts paid to Supplier, except taxes based on SkyRig's own income.

15. Changes to this Agreement

SkyRig may update this Agreement from time to time.

If Supplier does not agree to an updated Agreement, Supplier must stop providing Cloud Services and terminate this Agreement before the effective date of the update. Continued provision of Cloud Services after the effective date constitutes acceptance of the updated Agreement.

16. General Provisions

Supplier may not assign, transfer, delegate, sublicense, or otherwise dispose of any rights or obligations under this Agreement without SkyRig's prior written consent. SkyRig may assign this Agreement to an affiliate or in connection with a merger, acquisition, corporate reorganization, financing, or sale of assets.

The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency, employment, franchise, fiduciary, or exclusive relationship.

This Agreement is the entire agreement between SkyRig and Supplier regarding Supplier's provision of Cloud Services through the Platform and supersedes all prior or contemporaneous agreements, understandings, representations, and discussions on that subject.

If any provision is found invalid, illegal, or unenforceable, the remaining provisions remain in effect, and the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

SkyRig's failure to enforce a provision is not a waiver. Any waiver must be in writing and signed by an authorized SkyRig representative.

Supplier may contact SkyRig at support@skyrig.cloud.

17. Governing Law and Dispute Resolution

This Agreement is governed by the laws of Canada and the laws of the Province of Alberta, without regard to conflict-of-law principles.

Before filing any legal claim, the parties must first attempt to resolve the dispute informally by contacting support@skyrig.cloud and providing a detailed description of the dispute and proposed resolution. SkyRig will respond within 30 days.

If informal resolution fails, any legal action must be brought exclusively in the courts located in Edmonton, Alberta, Canada, and each party consents to the personal jurisdiction and venue of those courts.

As an alternative to court proceedings, either party may elect binding arbitration under the ADR Institute of Canada rules. The arbitration will take place in Edmonton, Alberta, will be conducted in English, and will have one arbitrator unless the parties agree otherwise. Each party will bear its own costs unless otherwise awarded by the arbitrator.

Each party agrees to resolve disputes on an individual basis only and waives any right to participate in class actions, class arbitrations, or representative proceedings to the maximum extent permitted by law.